Privacy Policy

Last updated: 20 July 2026

River Bend Gelato ("we", "us", "our") respects your privacy. This policy describes how we collect, use, and protect personal information when you visit our business, use our website at naturalportrait.pics, or contact us. This policy also describes rights available to California residents under the California Consumer Privacy Act (CCPA), as amended by the CPRA.

1. Information we collect

We may collect:

• Contact details — name, email, phone number, and mailing address when you visit our shop, submit a contact form, or place an order.
• Service information — details related to purchases, repairs, appointments, or enquiries.
• Transaction information — payment records. We do not store full credit card numbers on our own systems when payments are processed by third-party providers.
• Website usage data — IP address, browser type, pages visited, and cookie preferences (see our Cookie Policy).

2. How we use information

We use personal information to provide services, respond to enquiries, process orders, communicate about appointments, maintain business records, improve our website when you consent to analytics, and comply with legal obligations.

We do not sell your personal information.

3. Sharing

We may share information with service providers (hosting, email, payment processors, accounting software) under contractual obligations to protect your data. We may disclose information when required by law or to protect our rights.

4. Your choices

You may opt out of marketing emails at any time. You may request access to or correction of personal information we hold about you by contacting us at [email protected].

5. Security and retention

We use reasonable safeguards to protect personal information and retain it only as long as necessary for the purposes described or as required by law.

6. Children

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

7. Changes

We may update this policy from time to time. The current version will be posted on this page with a revised "Last updated" date.

8. Contact

River Bend Gelato
25 Main Street, Rio Vista, CA 94571, USA
Email: [email protected]
Phone: (707) 374-2208

California privacy rights (CCPA/CPRA)

California residents may have the right to:

• Know what personal information we collect, use, disclose, and sell or share
• Request deletion of personal information, subject to certain exceptions
• Correct inaccurate personal information
• Opt out of the sale or sharing of personal information — we do not sell personal information
• Limit use of sensitive personal information where applicable
• Not receive discriminatory treatment for exercising privacy rights

To submit a request, email [email protected] or call (707) 374-2208. We will verify your request as required by law.

Categories collected in the last 12 months: identifiers (name, email, phone), commercial information (orders, preferences), and internet activity (website usage if analytics cookies are enabled).

Shine the Light: California residents may request information about disclosures to third parties for direct marketing purposes once per year. We do not share personal information with third parties for their direct marketing.